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F.A.Q. HOME
1.How do I care for my dried and preserved florals?
3. How long will my wreath last
4. Can I return the wreath if I do not like it
7. How long to receive wreath from when purchased
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1.How do I care for my dried and preserved florals?
The 3 worst enemies of preserved florals are direct sunlight, temperature extremes and humidity. Foliages will naturally fade over time, but many people appreciate the subtle muting of colors and natural patina that time gives to florals. Dust that naturally accumulates on your arrangement can be removed with gentle rinsing, shake excess moisture and allow to air dry before re-displaying. do not place it in direct sunlight, strong florescent or ultra violet light and keep it out of excessive humidity. Fading may occur even in ideal environments which often adds to the character and beauty of your artwork. Preserved flowers and foliage contain internal dyes that could bleed under hot/freezing with high humidity conditions. Placing our indoor wreaths under covered porch in arid non-freezing conditions has been experimented by many individuals with great success , but these are designed for indoor use. (back)
If you plan to store your wreath until the next season, please remember that prolonged exposure to high humidity will accelerate color bleeding. During periods of high humidity, the worst possible way to store drieds is in a closed box on the basement floor. Elevate your storage area as much as possible and leave the box open whenever relative humidity is above 60%. Be sure to put a few moth balls, inside the carton to aid our built in pest control in keeping hunger bugs away . (back)
3. How long will my wreath last
Depending on your environment most will last from 2-5 years, provided that they are kept properly maintained . We recommend that you keep wreaths of direct sun-light, indoors, and away from humid conditions. We also recommend that you keep the dust from accumulating onto the wreath. You may do this gently rinse , mild shake excess moisture and allow to air dry before re-display or storage. (back)
4. Can I return the wreath if I do not like it
Customer satisfaction is our top priority. If any item has been shipped incorrectly or damaged in any way, please e-mail our customer service representative to receive return info, click here . Our 7 DAY return policy allows customers to return any item that does not leave them completely satisfied. Customers are entitled to a full refund of the purchase price of the item ordered. However customers will be responsible for the original shipping as well as the return shipping to us. Please contact customer service via e-mail to notify us of your pending return. Re-pack the item(s) . Tie the item back down to prevent further damage. . Upon inspection of the merchandise we will credit your account for the returned merchandise. If you have any questions or concerns, please call our customer service line 360-254-0419 or e-mail.(back)
There is a scent with product . Unfortunately for those whom like the scent it fades over a couple weeks as it cures . A few people have put wreath in warm dry place to speed curing and loss of scent. Like Euc products (though scent is far different ) many enjoy it , though around 1 in 50 do not . Assured the scent fades once it cures . For those whom want to prolong the scent , re-hydration and humidity slows curing and prolongs the scent . Care again must be taken to watch for over hydration or humidity that will increase chances of bleeding or mold. (back)
The colors will develop a nice patina as they age . Most colors will become brighter when exposed to light . Our colors tend to far outlast the natural chlorophyll of the leaves thus they , when they first arrive , could be much darker than what is pictured . An indicator is that the color will become same shade or slightly lighter than the underside of the leaf as that it contains less chlorophyll . An example is visualizing holding a piece of red rock candy over a green leaf as compared to a gold leaf ( fully bleached ). The red will look dull and sort of maroon . Now hold it over a gold leaf and the red looks quite bright . Basil, purple and olive could appear much darker when first delivered . Better to picture the color they will turn in a couple weeks rather than have a customer disappointed later when color goes lighter than picture . Direct sun will lighten product quicker , but remove from direct sun when it reaches the desired shade . As light bleaches the natural green out of a plant ,like grass clippings or wheat , turning gold making several of our colors more true to pictures. (back)
7. How long to receive wreath from when purchased?
If purchased with the buy now buttons , these wreaths are pre-built and packaged with little more than to put your shipping address on it and get it into freight . If we have over-sold you will be getting a full refund . Other custom wreaths or international orders take a little more doing depending on product availability and international restrictions . Funds on custom orders will not be requested via PAYPAL until the order is custom assembled and ready to freight . (back)
Any further questions email Henderson Resources